Challenges faced
Eva Airways flies to KLIA and requires a reliable ground-handling partner for all their cargo needs. Together with 33 other airlines handled by MASkargo, they want to work with the best and demands speed, cost efficiency and quality service. Safety of their cargo is also a top priority for them.
How MASkargo faced the challenges
Eva Airways has been a long time customer with MASkargo since its operations in Subang International Airport. Since moving to KLIA, Eva Airways has continued our business relationship and are now offering advanced services to meet Eva Airways growing ground handling needs. Highlights include:
- Fully automated material handling system.
- Special handling areas that include Perishable Centre, Animal Hotel and Strong Room.
- Monthly review meetings to monitor service-level standards.
- Easy link-up with airlines information system for information exchange.
- Electronic declaration of flight manifest to Customs and Free Zone Authorities.
- Airline cargo committee chaired by MASkargo to spearhead best practices in the airline industry.
Find out how your airline can benefit from our ground handling services.
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